Shipping Policy

At GameLab, we are committed to providing fast, reliable, and transparent shipping for all orders. Below, you will find details on our shipping options, processing times, and tracking procedures.

1. Shipping Destinations

.GameLab currently ships with the United States. We are actively working on expanding our shipping coverage and will update this policy accordingly.

2. Shipping Options & Estimated Delivery Times

. All orders include tracking and are securely packaged to ensure safe delivery.

. Delivery times are estimates and may be affected by factors such as weather conditions, postal delays, or courier disruptions.

3. Order Processing Time

. Orders are processed within 1-2 business days (Monday to Friday).

. Orders placed before 3:00 PM GMT  will begin processing the same day.

. Orders placed on weekends or public holidays will be processed on the next business day.

. Once your order is dispatched, you will receive an email confirmation with tracking details

4. Tracking Information

. You will receive a tracking number via email once your order has shipped.

. Orders are shipped via , USPS, OnTrac, or DHL, depending on the selected shipping method and location.

. You can track your order through the courier’s website or via the link provided in your email.

 If you have any issues tracking your order, please contact us at support@gamelabusa.com.

5. Shipping Delays or Exceptions

. Shipping times are estimates and may be subject to delays beyond our control, such as customs processing, weather events, or peak season demand.

6. Failed Delivery or Address Error Policy

. If a package is returned due to an incorrect address or failed delivery attempt, the customer will be responsible for additional shipping charges to resend the order.

7. International Customs or Duties Notice

. International customers are responsible for any customs duties, taxes, or import fees charged by their local government.

8. Contact Us

For any shipping-related inquiries, please contact our customer service team:

Email: support@gamelabusa.com

Support Hours:  Monday – Friday | 9:00 AM – 5:00 PM GMT

We appreciate your patience and support and look forward to delivering your GameLab gaming experience.